The Shareholder Agreement – SHA

The SHA is an agreement among the largest owners in a company where the parties agree on what rules are to govern important ownership decisions, decisions at meetings of the shareholders and of the board[…]

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Abdicate from the CEO position

Resigning from the CEO role is a vital decision when you are the principal owner of the company. You must accept the handover to an outsider of not only the control of the business but also your life’s creation[…]

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NPS – some reflections

In my previous blog post “Recommend to a friend”, I brought up the background to the measurement of customer loyalty with the Net Promoter Score, NPS [2]. The method is easy to use and popular[…]

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Recommend to a friend?

How likely is it that you will recommend a company to a friend or a colleague? That is the question we are asked more and more often after a finished purchase or being in contact[…]

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Pricing

I have, in previous posts, raised the importance of defining the industry and to understanding what the company offers to its customers, i.e., which right to existence the company has. Once you know your industry,[…]

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Bottom Up

  Early in my career, as an engineer at Gambro (a Swedish medtech company), I was taught a simple method for expressing the core of the benefits of an offering to a client. The method[…]

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New competitors — one of three key questions

  There are currently three questions that all corporate boards and managements have to ask themselves: In what business are we? Who are our new competitors? How can we attract and retain talented people? In[…]

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What business—one of the three key questions

Currently, there are three key questions that all boards of directors and management teams must ask themselves: In what business are we? Who are our new competitors? How can we attract and retain young talent?[…]

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